Terms of service

These terms apply to everyone who uses BarberLink, the booking service operated by Faher Al-Shawaf, Jeddah, Saudi Arabia ("BarberLink", "we", "us"). By booking an appointment or using a barber account you agree to them. Our privacy policy explains how we handle personal data.

BarberLink gives each barber a booking link and a dashboard. Clients use the link to book a time. BarberLink sends booking confirmations and reminders on WhatsApp and alerts the barber about new bookings.

BarberLink is a booking tool only. The haircut or other service is provided by the barber, and you pay the barber directly in the shop. BarberLink is not a party to the service and does not take payments from clients.

• Give your real name and a mobile number you use on WhatsApp, so the barber can reach you.
• A booking may need the barber to accept it. If you cannot come, cancel through the reminder or tell the barber.
• Prices, services and opening hours are set by each barber. Questions about a visit go to the barber.
• You can stop our WhatsApp messages at any time by replying STOP.

• You must be at least 18 and give accurate details about yourself and your shop.
• Keep your login private. You are responsible for activity in your account.
• Use client data only to serve your clients. Do not add people to BarberLink or message them through it unless they are your clients, and respect their requests to stop messages.
• You are responsible for your services, prices and any rules that apply to your work and your shop.
• New accounts start with a free trial. After the trial, BarberLink costs the monthly or yearly price shown on our website or agreed with you. If you do not pay, we may pause your account.
• You can stop using BarberLink at any time and ask us to close your account. You can ask for a copy of your client list before it is deleted.

Do not use BarberLink to:

• send spam or messages that are not about real bookings;
• break the law, or WhatsApp's or Meta's policies;
• make fake bookings, interfere with the service, or try to reach data that is not yours.

We may suspend or close accounts that break these rules.

Messages are sent through Meta's WhatsApp Business Platform and depend on that service. Delivery can be delayed or fail, for example if a number is not on WhatsApp. Do not rely on BarberLink as the only way to keep an important appointment.

We work to keep BarberLink available and correct, but we provide it "as is" and cannot promise it will always be available or free of errors. We may change or improve features. We will tell barbers before a change that significantly affects them.

To the extent the law allows, BarberLink is not liable for indirect losses, such as lost income from a missed appointment. Our total liability to a barber is limited to the fees the barber paid us in the three months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Barbers own their client lists and can take them with them. BarberLink owns the software, design and brand. You may not copy or resell the service.

These terms are governed by the laws of the Kingdom of Saudi Arabia. Where the law of your country gives you rights that cannot be waived, those rights still apply.

We may update these terms. The date at the top shows the latest version. If you keep using BarberLink after a change, the new terms apply.

• WhatsApp: +966 59 071 9797
• Email: x.shawaf@gmail.com